Refund policy

Returns
  • You have [e.g., 30] days from the date you received your item to request a return.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original, undamaged packaging.
  • Serial numbers must match our internal store records.
  • Final sale items, personalized goods, or items damaged due to customer misuse are not eligible for a return.
Refunds
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually 5–7 business days).
Shipping Costs for Returns
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • For defective items or shipping errors on our part, we will provide a prepaid return shipping label.

 

Contact Us
If you have any questions on how to return your item to us, contact us at supportdistrictkin@gmail.com